Transformation Launchpad®
An easy-to-use framework for enabling user adoption and propelling your transformation change journey forward.
Technology Adoption Launchpad®
is a framework for enabling user adoption of technology change.
Change isn’t easy; it never has!
The Technology Adoption Launchpad®
is an easy-to-use launchpad framework for enabling user adoption of technology change.
Technology Change & User Adoption
Change isn't easy; it never has!
We know that people naturally resist change unless there is an intentional effort to support users' transition from the old to the new. Use this launchpad framework to support your own transformation change jjourney to sustained user adoption and value realisation for your organisation and its people.
Phase 1: Discovery & Assessment;
Phase 2: Design;
Phase 3: Execution;
Phase 4: Value Realisation
Important note: Although this launchpad framework applies technology change, one can also apply it to all kinds of transformation change, including digital transformation change, organisational design, process change, and many other forms and types of transformation change.
Discover motivation and readiness for the transformation change
This phase is critical to your journey as it sets the business goals that will become the pinnacle of success. To complete this phase, run a two-day workshop to discover or reaffirm the motivations for change, assess organisational readiness, and learn about the business scenarios that will enable the adoption.
Step 1 Build your adoption and change team
Step 2 Identify key stakeholders and sponsors
Step 3 Define the strategic objectives
Step 4 Document business scenarios and use cases
Step 5 Identify impact groups
Step 6 Conduct change risk assessment
Step 7 Identify and mobilise resources
Step 8 Define success measures
Design the strategy that underpins how the people side of change will be delivered
After discovery, there must be design of the technology change and adoption strategy that will serve as the blueprint for how change will be executed. Develop your change execution plans that when put into action, will enable user adoption and value realisation.
Step 1 Design the transformation change & adoption strategy.
Step 2 Create the adoption and change execution plans
Take action and execute your change plan
Its time for action; phase three is about execution of your adoption and change strategy. Work collaboratively with your change team and stakeholders to put your change execution plans into action. Be ready to adjust your plan and re-pivot where necessary.
Step 1 Launch your Change Champions Network
Step 2 Launch your change to Early Adopters
Step 3 Move from Early Adopters to Full Scale Launch
Step 4 Launch your Early Life Support (ELS) activities
Apply momentum and accelerate to value realisation
Value is only realised when users adopt the change, both in the short and long term. Business success is therefore dependent on usage and satisfaction. Achieving this means a relentless application of momentum to sustain the change and ultimately accelerate the realisation of value from the change.
Step 1 Track, measure, and report on user adoption
Step 2 Identify user adoption blockers
Step 3 Identify corrective steps and rollout interventions
Step 4 Stimulate excitement for continuous usage
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