Why a 7-point guide

FACT: IT IS NORMAL BEHAVIOUR FOR PEOPLE TO RESIST CHANGE!

Today, organisations are undergoing unpreceded change – from the impacts of COVID-19 to the recent cost of living crisis. These changes are impacting consumer preferences. For organisations to adapt to these changes and realise value, people need to adopt new ways of working, including subtle and significant organisational changes, from implementing and adopting new operating models, systems, and tools to introducing new roles and business functions. Therefore, Intentionally managing resistance to change is crucial to success.

Who should use this guide

Anyone tasked with the responsibility of creating and managing change. This may include, Change Leads, Change Sponsors, and Managers and Supervisors.